Digital invoicing with icare

icare is delivering faster, easier and safer payments with digital invoicing. We have partnered with Tyro Health and HICAPS to enable you to submit invoices for icare workers insurance.

With HICAPS or Tyro Health you can:

  • Validate claim numbers instantly
  • Avoid submission errors
  • Get paid faster.

Quick links

Digital invoicing | Compare platforms | Supported treatments and services | Sign up to HICAPS | Sign up to Tyro Health | Start invoicing | FAQs | Support


Digital invoicing

Save time, reduce admin and focus on what matters - your patients.

  • Get paid faster - as quick as next business day
  • Submit multiple invoices in one go (batch upload)
  • Track invoice status in real time
  • Validate claim numbers instantly
  • Receive daily settlement summaries for easier reconciliation
  • Manage all icare workers insurance invoices in one place
  • Skip the paperwork - no more posting or scanning.

Get started in 3 easy steps

  1. Select a provider and register with them
  2. Activate icare claiming in the portal
  3. Submit your first invoice.

Compare platforms

Choosing the invoicing platform that works for you

icare digital invoicing is available with two trusted invoicing partners, HICAPS and Tyro Health. Both are secure, fast and support claim validation and next-day (after approval) payments. Choose the one that best suits your clinic's needs.

Feature HICAPS Tyro Health
Invoice quantity  Single or bulk (CSV upload) Single or bulk (CSV upload)
Claim validation Yes - auto checks icare claim numbers Yes - auto checks icare claim numbers
Practice Management Software (PMS) integration Yes - see supported PMS Yes - see supported PMS
Payment speed Next business day (after icare approval) Next business day (after icare approval)
Supporting document submission No Yes
Self-manage contact details Yes Yes
Support HICAPS Support Hub and email Tyro Health Help Centre, live chat and email
Sign up Sign up to HICAPS Sign up to Tyro Health

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Supported treatments and services

You can submit digital invoices for most healthcare and workplace rehabilitation treatments and services. For more information on supported treatments and services please contact HICAPS or Tyro Health.

Contact HICAPS

Contact Tyro Health

Note: you'll need a valid claim number usually seven digits starting with "2" or higher (for example, 7123456) before submitting an invoice.


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How to sign up and link icare in HICAPS or Tyro Health

You'll need to create an account with either HICAPS or Tyro Health. Once signed in, just select icare from the available options in the platform to start invoicing.

Sign up to HICAPS

  1. Go to HICAPS Digital Help Guide
  2. Create a free account
  3. In the account dashboard, go to the Programs tab
  4. Select icare from the list of funders, to enable Workers Insurance invoicing
  5. Start submitting your invoices. 

Sign up to HICAPS   How to link icare in HICAPS

Sign up to Tyro Health

  1. Go to Tyro Health
  2. Create a free account
  3. Go to the Get Paid tab
  4. Find and enable icare under available funders
  5. Submit and track invoices online.

Sign up to Tyro Health   How to link to icare in Tyro Health

Start invoicing

Once your account is set up and icare is connected in HICAPS or Tyro Health, you're ready to start submitting invoices online.

  • Log into your HICAPS or Tyro Health account
  • Select icare as the funder or scheme
  • Enter invoice details: claim number, provider, date, service/item codes
  • Submit the invoice
  • Track it in your invoice history - payment typically occurs the next business day after approval.

Submit an invoice in HICAPS

Submit an invoice in Tyro Health


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Frequently asked questions

Support

Need help with invoicing, claim numbers or getting started with HICAPS or Tyro Health?

We're here to support you.

Need help?

For questions about claim numbers, invoice requirements or invoice decisions, contact the claims service provider managing the claim.

Contact us

Platform support

For technical support select your provider:

HICAPS Digital support

Tyro Health support